How Lifeline Works

In three easy steps, get the help you need

Summon help

Simply push your Lifeline Personal Help Button. If you have our NEW Lifeline with AutoAlert*, you will get an added layer of protection as it will automatically place a call for help if it detects a fall and you are unable to push your button.

Hear a reassuring voice

No matter the time or day, a trained Lifeline Response Associate will answer your call, access your profile, and assess the situation.

 

Get assistance 

After assessing the situation, our associate will contact a neighbor, family member, or emergency services based on your specific needs, and follow up to confirm help has arrived.

 

Getting the right help in a timely manner really can be as easy as 1, 2, 3.

Call us at 1-866-674-9900 ext. 4427 to discuss the options right for you.