Volunteers provide vital assistance to hospital staff and patients. Their contributions annually amount to more than 30,000 hours of service. Volunteers provide a variety of services, such as greeting our patients, sorting incoming hospital mail and escorting patients to the appropriate areas. It is a great way to stay active in your community and to provide a valuable service to those in need.
Indiana Regional Medical Center main campus
- Information desk: Volunteers serving at the Information Desk located inside the main entrance to the hospital greet patients and visitors and assist them with directions to their desired destination, whether it's a specific department for a test or procedure or a patient room where their loved one is staying. The Information Desk volunteers answer phone calls from individuals seeking a variety of information about the services provided at Indiana Regional Medical Center. They also assist with transporting patients who are being discharged from the hospital to the front entrance where their family or friend is waiting to take them home.
- Surgical waiting room: Volunteers serving in the Surgical Waiting Room assist individuals who are waiting while their family member or friend is in surgery.
- Mailroom: Volunteers serving in the mailroom sort incoming mail Monday through Friday between 10:30 a.m. and 11:30 a.m. and place mail in various department mailboxes.
- Hospitality cart: Volunteers serving with the hospitality cart provide patients and families the opportunity to purchase snacks, beverages, magazines, etc., by taking the cart stocked with products from the pantry throughout the hospital.
- Pantry and gift shop: Volunteers operate the cash register in the Pantry and they stock the products that are sold in the gift shop.
- Patient education guide: Indiana Regional Medical Center provides online education for patients with certain chronic illnesses to help them better understand living with their condition. Since some patients are not comfortable navigating computers and the internet, volunteers assist them with accessing their assigned education modules to view.
- Patient guide: Volunteers serving as guides help patients get from one location to another within the hospital. For example, patients coming for some neurology tests and procedures may need assistance getting from registration to the treatment area, so a volunteer may be asked to escort them. Another area where guides are helpful is the surgical department where they help patients get to registration when they arrive.
IRMC at Chestnut Ridge (Blairsville)
- Greeter: IRMC at Chestnut Ridge is an outpatient facility located in Blairsville that provides urgent care services, outpatient testing, physical therapy, and primary and specialty physician services. Volunteers welcome patients to the facility and assist them with finding their destination.
Human Motion Institute
- Greeter: The Human Motion Institute is an outpatient facility on the IRMC campus that provides musculoskeletal-related services including orthopedics, physical therapy, dermatology and pain management. Volunteers welcome patients to the facility and assist them with finding their destination.
- Upon receipt of your application for any volunteer opportunity, you may be contacted to schedule an interview.
- Complete a no-cost, two-step TB skin test. A positive result may require a chest x-ray, which will be billed to your health insurance.
- Complete a volunteer training program.
IRMC has partnered with Indiana University of Pennsylvania on a Hospitality Ambassador program. To apply, please complete this online volunteer application.
About Marge's Mission
Marge Scheeren devoted her life to serving others in her community. Indiana Regional Medical Center and our patients were blessed to be one of the numerous community organizations she chose to serve. Marge's volunteer service to IRMC spanned 55 years (of the organization's 103 years in existence). She started volunteering at IRMC in 1961 and was appointed by the IRMC Auxiliary, the parent organization overseeing the volunteers, in 1975 to serve as the director of Volunteer Services, a position that received no monetary compensation during her tenure. She held the position until her death on May 20, 2017.
Volunteer of the Year
Indiana Regional Medical Center recognized its volunteers on Tuesday, April 9, 2019 at a luncheon held at the Rustic Lodge. Volunteer Services at IRMC – Marge’s Mission consists of 130 individuals – men, women and high school students – who generously give their time and skills to helping others. These individuals serve in many areas of the hospital including the Information Desk, Surgical Waiting Room, Pantry, Gift Shop, Hospitality Cart, Mailroom, Pastoral Care, and Pet Therapy. There are also volunteers who serve outside of the hospital at IRMC at Chestnut Ridge and some knit baby hats for our newborns. In addition to recognizing all volunteers, the luncheon is also when IRMC announces the recipient of the Marge Scheeren Volunteer Service Award.
Elaine Mulvilhill was chosen as the recipient of the 2019 Marge Scheeren Volunteer Service Award. The 2019 nominees also included Peg Allison, Carol Barry, Carol Brothers, Susan DeVivo, Sandy Foster, Bonnie Moreau, Peggy Patterson and Jim Rickard.
Elaine has volunteered at IRMC for 8 years. She has served at the Information Desk, Surgical Waiting Room, Hospitality Cart, Mailroom and Volunteer Office. She was nominated by fellow volunteers and IRMC employees who described her as being “kind; cheerful, always has a smile on her face; goes out of her way to provide friendly, courteous, gentle service; having genuine compassion and sufficient time for helping and listening to anyone she encounters.”
The Marge Scheeren Volunteer Service Award program recognizes individuals who exemplify compassion and commitment to serving others through volunteering at Indiana Regional Medical Center. The nominee should be a volunteer at IRMC who models IRMC’s core values – Integrity, Respect, Compassion, and Excellence and exhibits the following key traits: Humble Service, Sincere Kindness, Genuine Compassion, Heartfelt Sympathy, and a Cheerful, Positive Attitude.