Skip to main content

Visiting Hours

Updated: July 1, 2021

IRMC COVID-19 guidelines are under continuous review and being updated to reflect the positive downward trend with COVID cases. It’s too soon to declare an end to all precautions, but we are taking a few steps toward normal with employee and patient safety in mind.

MASKING – All employees, volunteers, contractors, patients and visitors must still comply with the universal masking policy regardless of vaccination status. The requirement has not changed for healthcare facilities.

In-patient Visitation (Medical/Surgical)

We are returning to the previous policy for inpatient visitors in most areas. This is subject to change should we experience an increase in COVID rates. Visitors will not be permitted in rooms of patients with a COVID positive or pending test. Visiting hours are as follows (see below for department specific if different than inpatient visiting guidelines): 7 days a week, 1 pm – 8 pm.

It's A Wonderful New Life Maternity Center

For obstetric patients (new/laboring mothers), one visitor is permitted and must be the only person through the course of admission. Visitor may leave and return, but may not swap out with another individual. If an obstetric patient presents with an acute problem needing evaluation in the Emergency Department or via the front entrance, one designated support person will be able to accompany the patient to the Obstetrics unit.

Behavioral Health Services (BHS)

BHS will be resuming the visitation hours of Monday – Friday, 1 – 2 pm and 6 – 8 pm; Saturday – Sunday, 1 – 3 pm and 6 - 8 pm.

Rehab Care Center

Monday - Saturday, 3 - 8 pm; all day on Sunday.

Due to the need for social distancing and physical barriers, the seating capacity in waiting areas is still limited.

Outpatient Testing and Emergency Department

Outpatients and emergency department patients are encouraged to come without a visitor or support person. One visitor or support person is acceptable if required for patient support and assistance, for example: wheelchair assistance.

IRMC Physician Group Offices

One family member or caregiver may remain with the patient during the evaluation and treatment. Exceptions are at the discretion of the physician or nurse.

IRMC at Chestnut Ridge UrgiCare

One family member or caregiver may remain with the patient during the evaluation and treatment. Preferably other family members and/or visitors will remain in the main waiting area during evaluation and treatment of adult patients. Exceptions are at the discretion of the physician or nurse.

Outpatient Surgical and Endoscopy Procedures

One visitor or support person (>16 years of age) will be permitted to accompany the patient on the day of procedure. Visitor will be able to accompany the patient to the registration area, at that time the visitors will be asked to wait in the surgical waiting area while the patient is prepped and evaluated by nursing staff. The staff will notify the visitor when you can return to the bedside to sit and wait with your loved one. Once the patient is ready to be taken back for the procedure, the visitor will have to return to the waiting area until the procedure is finished.

Floral Deliveries

Effective June 22, 2021, we have resumed allowing the delivery of flowers to patients in the hospital. The processes are similar as before with slight modifications as below:

  • No flowers to patients in the ICU nor to patients who are immunocompromised (floor nurses will make that determination).
  • Floral store delivery staff must self-screen and are not allowed to enter IRMC if they have symptoms suggestive of COVID-19 or other acute infectious illness.
  • Floral store delivery staff will drop off deliveries at the nurses station as prior.
  • Floral store delivery staff will need to wear face masks while in the hospital, as per current CDC guidance.

This Week in Health

This Week in Health delivers the latest health news to your inbox every Friday.